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Balneo Complex & Spa Aquatonik Hotel Velingrad, Velingrad

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From86US$ /night
Check-in
04Apr2025Select date
Check-out
05Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

122 Nikola Vaptsarov Str., Velingrad, Bulgaria, 4600

Balneo Complex & Spa Aquatonik is located in Velingrad, Bulgaria, recognized as the SPA capital city of the Balkans. This hotel features modern amenities combined with therapeutic services. It includes a wellness center with a Dr Kneipp path and physical rehabilitation facilities. The hotel is also conveniently situated near cultural sites and outdoor recreational opportunities.

Location

The hotel is located in Velingrad, which is approximately 71.5 miles from Plovdiv International Airport. It is in close proximity to the Historical Museum Velingrad and Park Kleptuza. Guests can explore outdoor excursions, including trekking in the nearby forests. The hotel's location allows easy access to both cultural heritage sites and natural attractions.

Rooms

The hotel offers modern, air-conditioned rooms equipped with either a king-size bed or two separate beds. Each room comes with a flat-screen TV, minibar, telephone, and free Wi-Fi access. Some units feature a balcony and a seating area, providing guests a comfortable space to relax. Bathrooms are fitted with a bathtub, ensuring a pleasant stay.

Eat & Drink

Guests can enjoy meals at the on-site restaurant, which offers various dining choices. There are also bars available for guests seeking casual dining experiences. Additional dinner or lunch options can be arranged at the reception for an extra fee. A children's playground and outdoor barbecue area enhance the dining experience.

Leisure & Business

The wellness center includes extensive facilities such as a fitness center and a Dr Kneipp path for relaxation. Guests can participate in leisure activities like cycling, hiking, and horse riding. The hotel also features an outdoor pool for leisure and recreation. Business-related amenities are available, catering to professional needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double Room
Max:
2 persons
25 m² 
Bed options:
1 Double bed
Shower
Heating
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Superior Double Room
Max:
2 persons
25 m² 
Bed options:
1 Double bed
Shower
Heating
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Guest Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Velingrad 2.1 mi
Airports
Plovdiv International (PDV) 69.1 mi
Sofia (SOF) 83.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Elevator
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Cycling
  • Tennis court

Services

  • Paid airport shuttle
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant

Business

  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

122 Nikola Vaptsarov Str., Velingrad, Bulgaria, 4600
Map view
122 Nikola Vaptsarov Str., Velingrad, Bulgaria, 4600
Nearby
Никола Й. Вапцаров 118
Park “Kleptuza”
600 ft
Lake Kleptuza
600 ft
Restaurants
Pri Kiseliya
700 ft
Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Spacious and clean rooms
Great location
Poor dining options
Service needs training
8.2/10
Great
Rooms
8.0
Location
7.4
Service
7.8
Dining
5.0
Guest reviews
8.2/10
based on 35 reviews
8.8
8.8/10 based on 990 reviews
Suzanne
United States of America, January  2025
9.0/10

I had a mixed experience at the hotel. The rooms were spacious and clean, but they faced a busy road, which made it a bit noisy. The service was friendly, especially during the night, but there was room for improvement in overall care. The location was great, right next to a park, although a bit far from the main attractions. Dining options left something to be desired, as the breakfast wasn't very appealing. Overall, it has potential but could use some updates.

Rooms
7.0
The rooms were clean and quite spacious, but they faced a main road, which made them a bit noisy.
Service
8.0
The staff was really friendly and helpful, especially during the night shift, though there’s definitely room for improvement in overall management.
Location
7.0
The hotel is located right next to Kleptuza Park, which is nice, but it’s a bit of a ride to the main areas.
Dining
5.0
The breakfast options were disappointing, lacking healthier choices and good quality food.
Facilities
6.0
The facilities were adequate, but could use some upgrades to meet modern standards.
Robert
United States of America, January  2025
6.8/10

I had a good stay at this hotel which is conveniently located near the central bus station and just a short cab ride from town. The rooms were spacious and comfortable, featuring a coffee machine and kettle. However, the service could have been better as some staff seemed a bit bothered at times. The dining experience was disappointing, especially considering the limited breakfast options. Overall, it’s a decent place but not without its flaws.

Rooms
8.0
The rooms were spacious, comfortable, and very clean, complete with a coffee machine and kettle.
Service
7.0
The staff was friendly and helpful, although some seemed more bothered than assisted.
Location
9.0
The hotel is in a great location, just a short ride away from the central bus station and close to Kleptuza park.
Dining
5.0
The dining experience was a disappointment; while the food looked sumptuous, it wasn’t tasty at all.
Facilities
6.0
The amenities were decent, but nothing to write home about.
Danielle
United States of America, December  2024
9.0/10

This hotel has a lot going for it, with clean and spacious rooms and a friendly staff that really makes you feel welcome. The location is also great, just a short trip to Kleptuza lake and park, although it’s a bit farther from the city center than I expected. On the downside, the dining options were quite disappointing and didn't quite meet my expectations. Overall, it's a decent place for a stay if you're not too picky about food.

Rooms
9.0
The rooms were spacious, comfortable, and very clean, which made for an enjoyable stay.
Service
8.0
Most of the staff were really friendly and professional, making my experience much nicer.
Location
7.0
The hotel is in a nice area, very close to Kleptuza lake and park, though it's more than 3km from the city center.
Dining
5.0
Dining was not a highlight, and I found the food to be below my expectations.
Facilities
7.0
The hotel had decent facilities, but nothing stood out as exceptional.
James
United States of America, December  2024
9.6/10

The hotel has a wonderful location near Kleptuza Lake, making it a beautiful spot for nature lovers. The rooms are quite spacious and clean, providing a comfortable stay. The service from the staff was generally polite and helpful, though there were moments where they seemed a bit irritable. The dining options, however, fell short, being rather average for a hotel of this caliber. Overall, it offers good value for money, but improvements in dining could enhance the experience.

Rooms
8.0
The rooms were spacious and well-kept, providing a comfortable environment for my stay.
Service
7.0
The staff were generally polite and helpful, though a few appeared irritable at times.
Location
9.0
The location is wonderful, right by Kleptuza Lake and easily accessible to scenic areas.
Dining
5.0
Dining was rather average, which was disappointing considering the hotel's rank.
Facilities
7.0
The facilities were satisfactory, but I felt they could have offered more amenities for leisure.
Robin
United States of America, December  2024
8.4/10

I recently stayed at this hotel, and I have mixed feelings about my experience. The location is quiet and beautiful, making it a nice escape. The rooms were spacious and clean, which is always a plus. However, the service left a bit to be desired as it wasn't as friendly as I hoped. Overall, I found it to be a decent value for money, but improvements in service would make it even better.

Rooms
8.0
The rooms were spacious, comfortable, and very clean, with a small balcony and a nice view of the mountains.
Service
6.0
The service was nice, but at times, I felt the staff seemed more bothered than helpful, which was a bit disappointing.
Location
7.0
The hotel is in a very quiet and beautiful area, albeit a bit far from the city center, around 3km away.
Dining
5.0
Dining was quite so-so; nothing special, but fresh pastries were a nice touch.
Facilities
7.0
The facilities seemed decent for the price, but not luxurious or extensive.
Brad
United States of America, December  2024
9.6/10

I had a pretty good stay at this hotel. The rooms were spacious and comfortable, although they faced a main road which was quite noisy. The staff was friendly and helpful, enhancing my experience, but there were some initial hiccups with engagement at check-in. The location was wonderful, right next to Kleptuza Park, but it felt a bit remote from the city center. Overall, it had its ups and downs, but I found it to be decent value for money.

Rooms
7.0
The rooms were spacious and well-equipped, but the noise from the main road was a drawback.
Service
7.0
The staff were friendly and helpful, but they seemed a bit disengaged at first.
Location
8.0
The location next to Kleptuza Park is great, though it feels a bit isolated from the city center.
Dining
5.0
The dining options weren't particularly impressive; it was a little disappointing overall.
Facilities
6.0
Facilities were fine, but nothing stood out as exceptional.
Peter
United States of America, December  2024
9.4/10

I had a pleasant stay at this hotel, which offers clean, comfortable rooms and incredibly friendly staff. The location is convenient, just a short ride from the central bus station and close to Kleptuza Lake. However, I found the dining options lacking in quality, and the overall price felt a bit high for what was offered.

Rooms
8.0
The rooms were clean and comfortable, providing nice views of the mountains, although a bit dark.
Service
9.0
The service was outstanding and very responsive, with extremely friendly staff eager to help.
Location
8.0
The hotel is conveniently located just a short ride from the central bus station and in close proximity to Kleptuza Lake.
Dining
5.0
The dining experience was not great; I missed healthier and tastier breakfast options as the choices were limited and not very appetizing.
Facilities
7.0
The facilities were decent but could use improvement to match the expectations set by the overall hotel experience.
John
United States of America, December  2024
9.4/10

I had a pleasant stay at this hotel, which offered clean and comfortable superior double rooms with beautiful mountain views. The staff was generally friendly and responsive, which I appreciated, but there were moments when they seemed a bit disengaged. The location was nice, being close to the picturesque Kleptuza lake, although it is a bit far from the city center. Unfortunately, the dining options fell short, as the breakfast lacked quality choices. Overall, it was a good experience, but there are areas for improvement.

Rooms
8.0
The superior double room was clean, comfortable, and provided nice views of the mountains.
Service
7.0
The staff was friendly and professional, taking extra action to return a valuable item I left behind.
Location
7.0
The hotel is conveniently located near Kleptuza lake, but it's a bit over 3km from the city center.
Dining
5.0
I found the breakfast disappointing, with limited healthy options and low-quality items.
Facilities
6.0
The hotel had decent facilities, but there is room for improvement in the dining area.
Sam
United States of America, December  2024
7.4/10

I had a great stay at the hotel, which offered comfortable and clean rooms with lovely views of the mountains. The staff was incredibly friendly and attentive, making my experience even better. However, I found the location to be a bit far from the city center, and the breakfast could definitely use some improvement in terms of options and quality. Overall, it was decent value for money, but there are areas for enhancement.

Rooms
9.0
The superior double room was very clean and comfortable, and I really appreciated the coffee machine and kettle. The views of the mountains were a lovely bonus, too.
Service
10.0
The service was outstanding with extremely nice and helpful staff. They were very responsive and professional at all times.
Location
6.0
The hotel is located at the end of the town, which made it a bit far from the city center, over 3 km away. However, it's very close to the beautiful Kleptuza lake, which added charm to my stay.
Dining
5.0
While the breakfast was good overall, I missed having healthier options. The scrambled eggs were not appealing, and the toaster was pretty dirty.
Facilities
7.0
The facilities were decent, including a pool area that was well-maintained, providing a nice place to relax.
Derek
United States of America, December  2024
9.2/10

I had a pretty good time at this hotel, but there were definitely some ups and downs. The rooms were big and comfortable, which was a plus, but the noise from the main road was a bit annoying. The staff was really nice and friendly, especially during the evenings. The location is decent since it's close to the bus station, but it's away from the city center. As for dining, I found it to be average at best, but overall, I think the hotel offers good value for money.

Rooms
7.0
The rooms were big and comfortable, although they faced a main road which made them noisy.
Service
7.0
The service from the evening staff was really friendly, although they could improve on taking care of the building and services.
Location
6.0
The hotel is near a busy road, which contributes to the noise, but it's just a short ride to the central bus station.
Dining
5.0
Dining was rather average and didn't really meet expectations for a hotel of this caliber.
Facilities
6.0
The facilities were adequate, but nothing particularly stood out as impressive.
Julie
United States of America, December  2024
7.8/10

I had a good experience at the hotel with clean and spacious rooms, and the staff was friendly and professional. The location was nice, being close to Kleptuza lake, but the dining could use improvement as breakfast options were limited. Overall, it’s a decent spot for the price, but the noise from the busy road was a downside.

Rooms
8.0
The rooms were clean and spacious enough for my needs.
Service
9.0
The staff was really friendly and professional, always responsive to my needs.
Location
9.0
The hotel is very close to Kleptuza lake, which is a great spot for relaxation.
Dining
5.0
The breakfast options were rather average and not up to what I’d expect from a hotel of this rank.
Facilities
6.0
The facilities looked nice, but it felt a little small compared to other spa hotels.
William
United States of America, November  2024
9.2/10

I had a decent stay at the hotel, which was in a nice location next to Kleptuza Lake, making it quite picturesque. The rooms were spacious, comfortable, and very clean, which I really appreciated. However, the dining options were subpar, particularly the breakfast, and I found that the service could use some improvement. Overall, it seemed like good value for money, but there are definitely some areas that need work.

Rooms
8.0
The rooms were spacious, comfortable, and very clean.
Service
6.0
While the staff was friendly, the service itself could use some training, as it wasn’t always efficient.
Location
9.0
The hotel is located right next to Kleptuza Park and the lake, which is fantastic for a scenic stroll.
Dining
5.0
The dining options were disappointing, especially the breakfast which didn't meet my expectations.
Facilities
7.0
The overall facilities seemed a bit limited compared to other spa hotels in the region.
Spacious and clean rooms
Poor dining options
Anne
United States of America, November  2024
9.6/10

I had a decent stay at the hotel with some positives like the clean and well-equipped rooms, as well as the friendly service. However, the location is quite far from the city center, and the dining experience left much to be desired, especially the breakfast options which were subpar. Overall, it’s not a bad choice if you're looking for a quiet place but might not be ideal for those wanting to be in the heart of the action.

Rooms
8.0
The rooms were spacious, well-equipped, and offered nice views of the mountains. However, mine faced a main road that was quite busy at times.
Service
9.0
The staff was very helpful and professional, going above and beyond to return a valuable item I left in my room. They were accommodating, even with their limited English.
Location
6.0
The hotel is located more than 3 km from the city center, which is a bit inconvenient. However, it's close to Kleptuza Park and just a short ride from the central bus station.
Dining
5.0
The dining experience was disappointing, especially the breakfast which lacked fresh options and quality. I missed healthier alternatives and found the offerings quite monotonous.
Facilities
6.0
The facilities were decent, but there are definitely areas for improvement, particularly in terms of maintenance.
Anna
United States of America, November  2024
8.0/10

I had a decent stay at this hotel, with spacious and clean rooms being a major plus. The staff was friendly and eager to help, although communication was sometimes a challenge due to limited English. The hotel's location was somewhat far from the city center, which may be a downside for those looking to explore. Overall, it offers good value for money, but the dining options were quite limited.

Rooms
9.0
The rooms were spacious, comfortable, and very clean.
Service
8.0
The staff was very friendly and helpful, even though their English was limited.
Location
6.0
The hotel is in the farthest district, more than 3km from the city center.
Dining
5.0
The dining options were monotonous, with almost no fresh vegetables available.
Facilities
7.0
The hotel had decent facilities but nothing particularly standout.
Kenneth
United States of America, October  2024
9.8/10

The hotel is situated in a quiet and beautiful area, which is perfect for nature lovers. My room was clean and spacious, and the staff were exceptionally friendly and professional. However, the dining experience left much to be desired with limited healthy options. Overall, it offers good value for money, but the breakfast could definitely use some improvements.

Rooms
8.0
The rooms were clean and spacious, which made my stay comfortable.
Service
9.0
The staff was really friendly and professional, and they cleaned the room very well during my stay.
Location
7.0
The location is very quiet and beautiful, close to Kleptuza lake, but it's a bit far from the city center, which might be a drawback for some guests.
Dining
5.0
The dining options were a letdown with limited healthy choices and somewhat low-quality breakfast items.
Facilities
6.0
The facilities were decent, but I expected more variety and quality.
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Rooms and Guests2 Guests, 1 Room